Client feedback
★ ★ ★ ★ ★
Based on 30+ clients: 4.9
We take care of your website so you don’t have to.
We are not a mass-market provider. We choose to cap our client base at 45. That allows us to get to know each client and to provide a high-quality, proactive and personalised service.
Our cheaper competitors (and most of the much more expensive ones) see themselves as hosting providers. We take a different approach. Our aim is to look after you. Besides delivering excellent hosting and maintenance, we will get to know your site and your business, optimise the site, fix problems that may arise, offer advice whenever needed, and help with content and design updates. You will have a dedicated, named contact here, somebody with at least 20 years’ experience in supporting WordPress combined with business and marketing expertise.
We use AI and automation, like everyone else nowadays, but only in the background and to free up human time for the work that matters – providing the best customer service in the industry.
You made a good choice. 43% of all websites are built on WordPress for a reason.
With WordPress’s power and flexibility comes complexity, security vulnerabilities, and the need for constant and careful management.
Reliable hosting, maintenance, and support services for WordPress websites from The WP Support Agency. Let us take care of your website while you focus on your business.
We will give your website a thorough MOT, sharpen up its security, move it for free to high-speed and reliable hosting, optimise loading speed for visitors, review your set up of analytics and cookies, make sure your onsite SEO is sound, take care of all those endless ongoing updates, deal with issues caused by updates, monitor uptime and performance, provide advice and assistance, and even help with design, development, and content. You’ll wish you’d done this sooner!
We begin with a comprehensive check of your website to make sure we thoroughly understand its components, how it’s built, how it’s performing, and to identify any threats or issues that need attention or improvement.
Fast, reliable and secure hosting carefully managed by us so that you don’t have to worry about it. High performance, rock-solid reliability, and expert support without the premium price tag.
We offer free WordPress migration with zero downtime, no hidden fees, and full support – ensuring a smooth, secure transfer of your site to our optimised hosting platform, handled entirely by our experts.
We keep your site up to date with all the latest releases and patches for WordPress, themes and plugins. This ensures that you are running safely and with the latest enhancements and fixes.
Our WordPress backup and recovery service guarantees your website data is always safe. Daily backups, secure offsite storage, and fast, expert recovery if needed—minimising downtime and data loss.
Our personalised WordPress support goes far beyond standard hosting. We offer expert, proactive, full-service care to a cap of 45 clients, ensuring unmatched quality, value, and attention you simply won’t find elsewhere.
★ ★ ★ ★ ★
Based on 30+ clients: 4.9
Switching to our maintenance and support service for WordPress is easy. We will take care of all the technical stuff and you’ll soon be experiencing the warm glow of satisfaction at having offloaded your website hassles to the specialists.
We do not try to flog expensive premium “VIP” plans. Some sites do require higher specification hosting and infrastructure (especially where there is ecommerce, a learning management platform, high levels of traffic, or unusually complex needs). But every client, regardless of their package, gets the same high level of service and support. So, unlike most of our competitors, we don’t make your site less secure or less optimised unless you pay a premium!
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Custom package
WordPress with exceptionally high traffic or non-standard requirements.
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Do you have a question? Contact us anytime.